Methodology

Sample

In this research, I decide to use two samples in my research, the first sample will contain all residents from diverse age, gender and professional backgrounds in New Zealand and the second sample will only include India immigrants from diverse age, gender and professional backgrounds in New Zealand, since this research focus on India cultural context. In addition, for geographical factors, these two samples in this research will be taken within Hamilton region so that the data would be easy to collect and analysis. Meanwhile, in order to link with the hypothesizes and research model I build, the second sample will be divided into two separate groups, one group of sample will be selected from the India students who are over 15 years’ old, since these students are amongst the adult population for whom the Internet has become part of their daily routine, and the other group of sample will be selected form other India immigrants, such as employees in private firms, local business owners, and householders so that the sample would be cover most of India immigrants. Therefore, the sample would help me to understand and analysis hypothesizes, research model and data in an efficient way.

Research design

In order to find out the factors which influence India immigrants on New Zealand e-government adoption and use, a questionnaire survey will be administered in Hamilton region, and both samples will use the same questionnaire survey with same questions. For the reasons that I use questionnaire survey, it is because a questionnaire survey is objective, and it would be easy to generate the questions which base on the research hypothesizes and model. Furthermore, questionnaire survey would make the results statistically significant even when analyzing multiple variables. In addition, standardized questions would make measurement more precise by enforcing uniform definitions upon the participants. Meanwhile, standardization of the questionnaire survey ensures that similar data can be collected from groups then interpreted comparatively. On the other hand, this questionnaire will be designed to be appropriate length, unambiguous and easy for respondents to complete.

Measurement of variables

Base on above the research model I build, this model contains four independent variables, relative advantage, lacks of compatibility, Internet accessibility, computer skill and one dependent variable, which is the adoptions and uses of New Zealand e-government services. Thus, the respondents’ provided their adoptions and uses of e-government services by responding to Yes/No questions or use a seven point Likert scale ranging from 1 “strongly disagree” through to 7 “strongly agree” that will ask if they would use an e-government service in the future. To test relative advantage, I will ask participants such questions as if e-government would increase their access to local council, if it would make it easier to access information from local government, the awareness of e-government services and if it would be beneficial helps and services from local government. To assess lacks of compatibility I will ask some particular questions base on their different values, views, beliefs and customs, which would impede their adoption and use of e-government services in New Zealand. Furthermore, participants will be asked to indicate if a lack of Internet access and basic computer skills have impacts on their adoption and use of e-government services. In addition, before data analysis, I will use reliability and validity tests to evaluate the data I collected so that these tests would increase the accuracy of my measurement, and confirm I am measuring the right things all the time.

Procedure

For the procedure of data collection, I will design a pre-test for the students in University of Waikato to evaluate the appropriateness of the survey questions. After making minor adjustments to question wording, the real questionnaire survey will be conducted. In addition, base on pervious literatures, Dwivedi et al. (2006) stated that people are less likely to respond to surveys when they are distributed; response rates are normally less than 50%, thus, in my research, I will use the researcher-complete survey method for my data collection, because this method allows the researcher to read questions to the participants and then record the participants’ responses, and this particular method is chosen over a self-administered survey to maximize the response rate (Lemuria et al. 2008). Therefore, through using the researcher-complete survey method in my research, my findings would be generalizable in an efficient way.

Data analysis

After data collection, I will need to examine each of my research hypothesizes through analyzing these collected data. Thus, for both samples, I will use stepwise binary logistic regression using SPSS 15.0, and the purpose of this particular method is to estimate the impact of independent variables on a dichotomous dependent variable (Lemuria et al. 2008). In addition, base on my research hypothesizes and model, there are four independent variables, which are relative advantage, lacks of compatibility, Internet accessibility and computer skill. Also, the dependent variable in my research is the adoption and use of New Zealand e-government services. Therefore, in order to find out the most determinative factors which influence India immigrants’ adoption and use of New Zealand e-government services, I will use forward stepwise regression for both samples in this research (Lemuria et al. 2008; Suha & Anne, 2008). Firstly, the first x variable, which is an independent variable, and I will define the first x variable to be relative advantage. Also, I will use this x variable to enter the equation is the one which will explain the largest amount of variance in y, which y is the dependent variable. Secondly, I will define lacks of compatibility as the second x variable which is the one that will explain the greatest amount of the remaining variance in y. Continuously, the process will be repeated until there are no more x variables left that will explain a significant percentage of the variance in y.

Furthermore, for my study, since the samples I define are in Hamilton region, and the sample procedure would be vast, moreover, I will use the researcher-complete survey method to collect my data. Therefore, it would be time consuming and costly, and this research will take certain time and funds to complete.